General Terms of Business

1. SCOPE OF APPLICABILITY

Doris Megger, Schwanenmarkt 25, 40213 Düsseldorf, (following ", "we" or "DORISMEGGER.com - Made in Germany"), operates under the internet address DORISMEGGER.com - Made in Germany an Online-Shop, in which fashion articles and accessories are offered for purchase. The general terms of business apply to all interactions between the customer and DORISMEGGER.com - Made in Germany and the customer (“Customer” or directly addressed person), the consumer in the sense of § 13 BGB (“Consumer”) or entrepreneur (businessman, -woman) in the sense of §14 BGB (“Entrepreneur”), who each case must be of age. Any customers’ terms of business do not apply; unless, we have agreed upon them previously in written form.

2. IMPORTANT NOTE

2.1. The goods offered in the Online-Shop are presented in a clear and realistic manner on the internet site. However, due to picture-, monitor- and printer settings we are unable to guarantee that the user views a perfect match to the original’s pictures and colors.

2.2. We inform you that the products seen in the Online-Shop may no longer be available at the time the customer visits the website and prices may have changed. The listed prices are in Euro, incl. VAT and do not include any shipping charges.

2.3 Informationen zur Online-Streitbeilegung: Zur außergerichtlichen Beilegung von verbraucherrechtlichen Streitigkeiten hat die Europäische Union eine Online-Plattform (“OS-Plattform”) eingerichtet, an die Sie sich demnächst wenden können. Wir weisen darauf hin, dass der Link zur OS-Plattform derzeit noch nicht erreichbar ist. Wir werden an dieser Stelle den Link einstellen, sobald die OS-Plattform online gestellt wird. Unsere E-Mail-Adresse lautet: info@dorismegger.com

3. CONTRACT CLOSURE

3.1. Presenting our items does not constitute a binding offer from our side. The contract between the customer and us, pertaining to the customer’s selected item, placed into the on-line shopping basket, is considered closed by submitting the filled out order form by clicking the button labelled “Buy now” or through hitting the “Enter” key binding the offer by the ordering party. And signing for the receipt of the product upon delivery. As part of the order process the customer accepts the “General Terms of Business of the DORISMEGGER.com - Made in Germany-Designer-Shop“ and the Cancellation Policy. Errors entered in the ordering form can be corrected anytime.

3.2. Upon submitting the order the customer receives an automatically generated order confirmation via e-mail. This confirmation contains the order details as well as the General Terms of Business. If the customer has not printed, or otherwise, saved the order details as part of the ordering process, we strongly recommend printing or saving the e-mail. The order confirmation is not a binding sales contract; it merely documents that the order was received by us.

3.3. We reserve the right to execute the order; we are not required to close the contract upon receipt of the order form. A contract is closed only when the items were shipped. The customer is informed about this by a separate e-mail. In some cases one or multiple items may no longer be available at the time of shipping, so that we are unable to complete the order fully, we reserve the right to partially or fully cancel the order. Customers are immediately informed of such actions via e-mail.

4. DELIVERY AND SHIPPING COSTS

4.1. If no other arrangements were made the delivery will be shipped from our warehouse to the customer’s specified delivery address. Possible delivery times are non-binding as long as no guaranteed delivery times were agreed upon.

4.2. We currently deliver into the countries specified in point 4.5.

4.3. Because of business constraints we are only able to ship orders in excess of 200 €,- into Switzerland. The delivery time into Switzerland generally takes between 4 and 6 business days. Please be aware that we are not responsible for any door-to-door transport-, insurance-, customs broker- and paperwork handling fees. Import tariffs and custom charges will be invoiced separately by DHL and sent to the receiver. Please be aware of possible foreign bank fees which you will be responsible for. Net price are listed for all items delivered to Switzerland.

4.4. All deliveries are carried out by the logistics provider DHL. DHL’s General Terms of Business are supplemental to ours and can be found under www.dhl.de.

4.5. Delivery Charges

Country Charges Estimated Transit time / Delivery time
Standard Shipping Germany 8.50 EUR  2-4 business days
Express Shipping Germany 18.50 EUR  1-2 business days
Switzerland 15.00 EUR  2-4 business days
Europe Flat 15.00 EUR  2-4 business days
USA, Canada 30.00 EUR  4-10 business days

Returns free of charge within Germany by our shipping partner DHL.
For agreement on appointments please call us under +49 (0)211-58 58 87 98. Please use our Service form.

5. PAYMENT

Customers must pay for the ordered item(s) and delivery charges with credit-, debit card or wire transfer, upon order placement. In case an item is not readily available at the time the order is placed and money was wired we will transfer the funds back immediately, or credit back your credit card.

5.1. Wire Transfers

If you choose to use the option of a wire transfer, the funds must be transferred immediately after the order is placed. Order processing and shipping will only begin after the payment was received. If the payment is not received within 7 business days DORISMEGGER.com - Made in Germany reserves the right to cancel the order.

5.2. Credit Cards

After a successful credit card check, the invoice amount will be charged to your card. This automated process guarantees an exact and secure transaction. The credit card details (card number, validation date, etc.) are transferred encrypted, without DORISMEGGER.com - Made in Germany or third parties having access to this information in any form.

6. PROPERTY CLAUSE

The delivered items remain property of Doris Megger until paid in full.

7. GUARANTEE (WARRANTY) / LIABILITY

7.1. Product Description / Copyright

Details, drawings, pictures, technical specifications, weight- , unit- and performance descriptions which are contained in magazines, catalogues, circulars, advertisements or price lists serve purely as informational purpose. We do not bare the responsibility for the correctness of the details represented.

The online store we operate, including the content in its entirety, especially texts, photos, graphics, prints, textile designs, movies, presentations, sounds, illustrations and possible software, as well as all brand and design application are entirely protected against unauthorized use through commercial laws. In particular, copy right laws, name- and picture rights, brand and/or registered and unregistered design patents. Every unauthorized use, outside of choosing an item for purchase, requires written permission from us; in cases where we do not hold ownership rights, the rightful owner of those rights.

7.2. Liability

We are not liable for damages caused by the product.

7.3. Contact

For all questions concerning our products or notification of possible product defects please contact in one of the following ways:

Or by mail:

  • DORISMEGGER.com - Made in Germany – Doris Megger
  • Oberkasselerstr. 74
  • 40545 Düsseldorf
  • Germany

8. REVOCATION INSTRUCTION / PRODUCT RETURN

We want you to be satisfied with all your orders.

8.1. Cancellation Agreement for on-line purchases

You can cancel the sales contract in writing (e.g. letter, fax, e-mail) within a period of 2 weeks without noting any reason. Or – if you receive the items before the deadline is met – by sending the items back. The 2 week return period begins after the customer receives this information in writing, but not before the delivery of the items to the recipient and not before our obligation to inform you by §312 c Abs. 1 BGB i.V.m. Artikel 246 § 2 in conjunction with § 1 Abs. 1 and 2 EGBGB as well as per § 312 e Abs. 1 Sentence 1 BGB in conjunction with Artikel 246 § 3 EGBGB. Also, sending the cancellation letter or the item(s) before the deadline has concluded is acceptable.

Cancellation letters must be sent to:

  • DORISMEGGER.com - Made in Germany – Doris Megger
  • Oberkasselerstr. 74
  • 40545 Düsseldorf
  • Germany

8.2. Cancellation Agreement for phone purchases

You can cancel orders placed over the phone (mail order) in writing (e.g. letter, fax, e-mail) within a period of 1 month without noting any reason. Or – if you receive the items before the deadline is met – by sending the items back. We start counting the period of 1 month to the deadline after the receipt of this information in writing, but not before the delivery of the items to the recipient and not before our obligation to inform you by §312 c Abs. 1 BGB i.V.m. Artikel 246 § 2 in conjunction with § 1 Abs. 1 and 2 EGBGB as well as per § 312 e Abs. 1 Sentence 1 BGB in conjunction with Artikel 246 § 3 EGBGB.

Cancellation letters must be sent to:

  • DORISMEGGER.com - Made in Germany – Doris Megger
  • Oberkasselerstr. 74
  • 40545 Düsseldorf
  • Germany

8.3. Cancellation Policy

In case of a successful cancellation of a sales contract all rendered services and items have to returned and possible proceeds gained from them (e.g. interest gained) have to be submitted to us as well. If it is not possible to return the item or service in the same quality as it was rendered to you, you may have to compensate us for the difference. This is not the case, if the item in question lost value due to regular handling – as one would do in the store. You can avoid the liability of possible compensation charges due to reduced quality by refraining from using the items for their intended use or by avoiding any action that might cause the item to lose value.

You are responsible for any shipping charges for return product if: the delivered item equals the ordered item and if the price of this item is less than 40,- €. Or, if the item’s price is higher at the time you sent the cancellation and you have not rendered a payment in full or contractually agreed upon partial payment. Otherwise the return is free of charge. Items eligible of being shipped by regular parcel are to be sent at our expense and risk. Items in dimensions outside of regular parcel services will be picked up from you.

8.4. Suggested Item Return Procedure

The most time- and cost efficient way to return items is through the parcel service provided by DHL. This is the least amount of effort for you. Please contact us by phone +49 (0)211-58 58 87 98 or by e-mail info@dorismegger.com so we can arrange the pickup with DHL. It is mandatory that you give us the correct address for the pickup. Please use our Service form.

Refund obligations must be met within 30 days. The time frame is counted, starting the day the cancellation letter or return item(s) were sent, for us the receipt of them.

End of Revocation Instructions

9. FINAL POLICY

9.1. This contract and all related quarrels are exclusively governed by the law of the Federal Republic of Germany, with the exception of the UN Convention on the International Sale of Goods (CISG), the Einheitliches Kaufgesetz (EKG) (The Hague uniform purchase laws) and the Einheitliches Kaufabschlussgesetz (EKAG) (Uniform Contract Code).

9.2. For all merchants, all persons serving common law (or public law) and under public law considered fund assets the place of execution is Düsseldorf. The location of the relating court is Düsseldorf.

9.3. Should a regulation of this General Terms of Business be or become invalid the other regulations and agreements are not affected by this.